WP Pro Brakes North America is operated by Vivid Distributing LLC dba Vivid Racing based at 1429 W. Scott Ave Gilbert, AZ 85233 USA. All Terms and Conditions on WPProBrakes.com are subject to change as they can be overwritten bu the Vivid Racing Terms and Conditions Page Here. WP Pro Brakes warranty is for North American owners only after June 1, 2018 and a warranty form must be filled out on our site here to be valid.
Note: Many parts are for off-road use only. As with any racing activity, there are risks at performance modifications. All installations are at the customers own risk. Vivid Distributing LLC or WPProBrakes.com holds no responsibility either implied or otherwise for mechanical, electrical or other failure when using after market performance products. Some items listed are illegal in many states and only for racing vehicles which may never be used on a public highway.
Conditions of USE
Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of WP Pro Brakes or its suppliers/manufactures and is protected by U.S. and international copyright laws. All trademarks, service marks, and trade names of and related to WP Pro Brakes are proprietary to WP Pro Brakes. All other trademarks not owned by WP Pro Brakes or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by WP Pro Brakes. Product information such as text, logos, and/or images used to promote products and/or the sale of products have been provided to WP Pro Brakes along with permission to use directly from the supplier or manufacture. Any unauthorized use from other companies of the materials appearing on this site without written permission from the supplier and or manufacture may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property WP Pro Brakes or its software suppliers and protected by U.S. and international copyright laws and may not be reproduced, modified, distributed, transmitted, or republished.
Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. WP Pro Brakes reserves the right at any time after receipt of your order to accept or decline your order for any reason. WP Pro Brakes reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly. WP Pro Brakes may require additional verifications or information before accepting any order. Once you have placed a online, phone order, or other type of order with WP Pro Brakes, you have entered in a contract to purchase and your credit card will be charged immediately. Orders DO NOT always ship the same day. Please allow 24 hours for your order to be processed and to receive an update. If you need priority delivery then please contact us by phone for immediate attention.
Because WP Pro Brakes reserves the right to accept or decline your order for any reason, typographical, product photo, and/or pricing errors that may occur do not entitle a customer to receive something from those errors. WP Pro Brakes cannot be held responsible for honoring purchases caused by such errors and will simply take action to correct the error. These errors are not a misrepresentation of a product, business, manufacture, or sale, but a error which WP Pro Brakes’ responsibility is to correct the error.
Some specialty items may need to be ordered from overseas and can take 4-6 weeks for delivery. However if you order from us and a problem occurs, these are the steps to follow. If you order a product, your credit card or PayPal is charged immediately as stated above. We will notify you the status of the order and the product availability. If you choose to cancel the order after an order has been verified and signed for, a 5% cancellation fee will be charged and the remaining amount will be credited back to you. Once an order is in manufacturing or has been shipped out, returns are subject to a 25% restocking fee.
The Shipping Rates shown at time of checkout our dimensional rate only. If your shipment weight is to much then contact us for a shipping quote. If there is an error in the shipping rate quoted we will contact you and let you know of the changes. International orders(Outside the USA) are not automatically processed as we may require additional information from you.
Shipping is not refundable in either direction. All items wanting to be return MUST be reported within 30 days of the original invoice date. No items will be returnable after 30 days. All products shipped from the WP Pro Brakes North America warehouse are shipped via Fedex or Freight and require a signature when delivered. Some packages shipped from the manufacturer may or may not require signatures for package release. Fedex, UPS, and DHL have package pick up locations if you are unable to sign for the package. If the package is returned to WP Pro Brakes, you will be responsible for the return shipping costs and pay a 25% restocking fee. These fees will be charged to your account on file.
WP Pro Brakes DOES NOT REFUND SHIPPING CHARGES. If you modify, install, or alter the item in any form, we cannot accept it as a return, will not cover any expenses related to the product or installation, and you maybe be required to purchase a replacement.
Special Order Items
Some items may be special order specifically for the customers vehicle. These items generally require a deposit or paid in full. Once this deposit amount is notified to the customer and they agree to order the special order item, the deposit becomes non-refundable. These special order items cannot be returned or resold. Cancellations are not allowed on special order parts.